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VENTEO, whose head office is located at 17 Rue de la Garenne, Parc d'Activités du Vert Galant, CS 90021 SAINT OUEN L'AUMONE, 95046 CERGY PONTOISE CEDEX, collects and processes your personal data. You will find below the characteristics of the various data processing operations carried out by VENTEO

  • Purposes of the processing (purposes and legal bases)

Your personal data is collected, processed and stored by VENTEO for the purposes of customer management: management of orders, deliveries, invoices, accounting, monitoring of customer relations, compilation of commercial statistics, management of outstanding payments and any disputes.
The legal basis for this processing is the contract between you and VENTEO (see article 6.1.b of the European Data Protection Regulation).

  • Categories of data processed
    In this context, VENTEO collects, processes and retains the data you send us via the contact form on our website.

  • Recipients of the data
    Your personal data is only accessible by authorised VENTEO staff who need to have access to it as part of their mission within VENTEO. (Sales administration (adv), logistics, carrier).
    It may sometimes be made accessible by VENTEO to its external service providers, who are responsible for processing this data on its behalf, and only within the limits of the services they provide to VENTEO. These are VENTEO's transporters and IT service providers who may have access to its information systems as part of their services. This data processing is governed by a contract between VENTEO and the service providers concerned.
    Your personal data will not be transferred to countries outside the European Union.

  • Data retention periods
    Your data is kept, unless you object, for the time necessary to manage our commercial relationship, and then for 3 years for commercial prospecting purposes, unless you exercise your right to object.
    Your data is archived for 5 years as evidence in the event of litigation, and for 10 years to meet our legal obligation to keep accounting documents and supporting evidence.

  • Your rights
    In accordance with the European General Data Protection Regulation and the French Data Protection Act of 6 January 1978, you have the right to access, rectify, oppose, portability, delete or limit the processing of your personal data under the conditions and within the limits provided for by the European Data Protection Regulation.
    You can exercise your rights by sending a letter or an e-mail to VENTEO at the following address: VENTEO 17 rue de la garenne CS 90021 SAINT OUEN L'AUMONE / You also have the possibility of lodging a complaint with the CNIL.
    Comme à la TV is committed to protecting your privacy by respecting the rights and obligations controlled by the Commission Nationale de l'Informatique et des Libertés (CNIL) and by respecting the law on information technology and civil liberties, which has established rights for people who appear in files, and obligations for those who create them.

  • Use of your customer information
    The customer information we collect allows us to develop a harmonious business relationship with you. Asking you for personal information such as your first and last name, e-mail address and delivery address is the only way we can process your order and keep you informed of its progress.
    Knowing your personal information also allows us to develop a personalized navigation within our site; thanks to the use of this data, you have the possibility to
    - Consult your order history
    - Use your address book
    - We can also keep you informed of important events concerning Comme à la TV, the latest Comme à la TV products or offers available on the site. If you do not wish to receive this type of email, you can unsubscribe:
    - By clicking on the unsubscribe link located at the bottom of each information email.
    - By unchecking the box on the "Newsletter Subscriptions" page of your account (once logged in).
    In accordance with the provisions of articles 38 to 40 of the "Loi Informatique et Libertés" n°78-17 of 6 January 1978, you have the right to access, modify and delete data concerning you. To exercise this right, please contact
    17 Rue de la Garenne
    Parc d'Activités du Vert Galant

  • Cookies
    Browsing the site may cause cookies to be installed on your computer. They simplify the visit and improve the ergonomics of the dialogue.
    You can refuse the installation of the cookie on your computer; however, such a refusal may prevent you from accessing certain services on the site.
    You can prevent cookies from being saved by configuring your browser.

  • ​Protection of your payment information
    The entire transaction between you and the site's payment server is encrypted. This means that all your credit card information never travels unencrypted over the network, thus protecting your privacy.

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